Privacy Policy

We are committed to protect your privacy and confidentiality according to the terms and conditions given below. This Policy applies regardless of how you access the Zyno Mart platform - whether via a mobile app or web interface.


What Personal Information we collect and how?

We collect your personal information like your name, contact number, email id, address etc. when you create an account with Zyno Mart. If you log into the Zyno Mart through a third-party face book etc. we may receive some information about you through them. We also received some technical information about the hardware and software that is being used.


Note: Our privacy policy is subject to change at any time without notice. To make sure you are aware of any changes, please review this policy periodically. By accessing Zyno Mart websites and Apps you accept the practices described in this Privacy and Security Policy.


Cookies and other Tracking Technologies:

We use various technologies to collect information, including cookies and device identifiers. Cookies are small text files that are sent by your computer when you access our services through a browser. We may use session cookies (which expire when you close your browser), persistent cookies (which expire when you choose to clear them from your browser), and other identifiers to collect information from your browser or device that helps us personalize your experience and remember things like your current pin code or that you have already logged in to Zyno Mart.


Log Information:

When you use Zyno Mart, our servers will record information about your usage of the service and information that is sent by your browser or device. Logs information can include things like the IP address of your device, information about the browser, operating system and/or app you are using, unique device identifiers, pages that you navigate to and links that you click, searches that you run on Zyno Mart, and other ways you interact with the service. If you are logged into the Zyno Mart, this information is stored with your account information. All credit/debit cards’ details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties. Merchant will not pass any debit/credit card details to third parties. Merchant takes appropriate steps to ensure data privacy and security including through various hardware and software methodologies. However, Zyno Mart doesn't guarantee the security of any information that is disclosed online.


Some of the advertisements you see on the Site are selected and delivered by third parties, such as ad networks, advertising agencies, advertisers, and audience segment providers. These third parties may collect information about you and your online activities, either on the Site or on other websites, through cookies, web beacons, and other technologies in an effort to understand your interests and deliver to your advertisements that are tailored to your interests. Please remember that we do not have access to, or control over, the information these third parties may collect. The information practices of these third parties are not covered by this privacy policy.


Why and how we use your Personal Information

We may use the information we collect for various purposes, including to:

  • Provide the Zyno Mart service to you and to improve the quality of the service we’re able to offer
  • Processing your orders and refunds;
  • Charge you for the purchase and service costs through one or more payment processing partners
  • Offer you customized content(including advertising and promotions), such as prominently displaying items you purchase frequently
  • Help to develop and improve our product range, services, stores, information technology systems, know-how and the way we communicate with you; 

What we Share

We share information under the following principles:

  • With your consent or at your direction We will share your information with entities outside of Zyno Mart when we have your consent to do so or it is done at your direction. For example:

  • For external processing we sometimes employ third parties outside of Zyno Mart to process information on our behalf in compliance with this Privacy Policy and using other appropriate security and confidentiality measures.

  • For legal purposes we share your information when we believe that the disclosure is reasonably necessary to (a) comply with applicable laws, regulations, legal process, or requests from law enforcement or regulatory authorities, (b) prevent, detect, or otherwise handle fraud, security, or technical issues, and (c) protect the safety, rights, or property of any person, the public, or Zyno Mart.

  • On a non-personal or aggregate basis, we share information with retailers and advertisers on both a non-personally identifying basis (including order and delivery details but not including credit card information) and an aggregate basis.

  • For business purposes We may share your information in connection with, or during negotiations of, any merger, sale of company assets, financing or acquisition of all or a portion of our business by another company. We may also share your information between and among Zyno Mart, and its current and future parents, affiliates, subsidiaries, and other companies under common control and ownership.